Teleperformance Remote Jobs 2026: Pay, Requirements & How to Apply

Teleperformance is the world's largest customer experience company — over 400,000 employees across 88 countries. Their US remote division (Work At Home, or WAH) is one of the largest remote hiring programs in the country, consistently posting hundreds of open positions.

If you're comparing BPO remote employers, Teleperformance is one of the names you'll keep running into. Here's the full breakdown of what to expect in 2026.

What Is Teleperformance?

Teleperformance is a French company founded in 1978 that manages customer service, technical support, and back-office operations for major brands worldwide. Their clients include companies in healthcare, financial services, telecom, retail, and tech.

Like Concentrix and TTEC, you're employed by Teleperformance but you work on behalf of their client companies. The client you support depends on which program you're hired into.

Teleperformance Remote Positions in 2026

Role	Pay Range	Contact Type	Experience
Customer Service Representative	$14–$16/hr	Phone + chat	None required
Technical Support Agent	$16–$19/hr	Phone + chat	Basic tech skills
Healthcare Customer Support	$15–$18/hr	Phone	None required
Chat Support Specialist	$14–$16/hr	Chat only	None required
Bilingual Representative (Spanish)	$15–$18/hr	Phone + chat	Spanish fluency required

Pay reflects US remote roles as of 2026. Rates vary by state and client program.

Requirements

Basic requirements (all positions)

• 18 years or older
• High school diploma or GED
• Legal right to work in the US
• No prior customer service experience required

Technical requirements

• High-speed internet: minimum 25 Mbps download, 10 Mbps upload
• Wired ethernet connection (WiFi not accepted on most accounts)
• Quiet, dedicated workspace (door required on some programs)
• USB headset
• Computer: Windows 10 or 11 (Mac not accepted on most programs)
• Equipment provided on some programs — check the specific listing

Background check

All Teleperformance positions require a background check. Results are reviewed on a case-by-case basis depending on the client program. Prior criminal history does not automatically disqualify you.

Pay and Benefits

• Paid training (2–4 weeks, fully remote)
• Medical, dental, and vision insurance (eligibility after 60 days)
• 401(k) plan
• Paid time off (accrued)
• Employee assistance program
• Performance bonuses on select accounts
• Tuition assistance (after 1 year on some programs)

What the Work Is Like

Teleperformance remote roles are shift-based. You'll choose a shift window when hired and stick to it. Common shift options:

• Morning: 7am–3pm, 8am–4pm
• Afternoon: 12pm–8pm, 2pm–10pm
• Evening: 4pm–12am
• Some accounts require weekend availability

Day-to-day work varies by client program. Most customer service roles involve answering inbound calls or chats, resolving billing issues, handling account questions, and escalating complex problems. Teleperformance tracks standard BPO metrics: average handle time, first call resolution, customer satisfaction scores, and attendance.

One important note: Teleperformance has received mixed reviews on Glassdoor — typical for large BPO companies. Common complaints are about metrics pressure and rigid scheduling. Positives: stable employment, paid training, and multiple programs to choose from if you want to transfer to a different client.

How to Apply for Teleperformance Remote Jobs

1. Go to Teleperformance's careers site
   Visit jobs.teleperformance.com and filter by "Work From Home" and your state. Look for listings that specify "WAH" (Work At Home) in the title.
2. Complete the online application
   Takes 15–20 minutes. You'll answer basic eligibility questions and upload a resume (or fill in work history manually).
3. Complete the skills assessment
   Automated assessments covering typing speed (35+ WPM required), basic reading comprehension, and sometimes a simulated customer scenario. Take your time — these are pass/fail.
4. Virtual interview
   Usually a 20–30 minute video or phone call with a recruiter. Basic behavioral questions about your experience helping people and handling conflict. Prepare 2–3 short examples.
5. Background check
   5–10 business days. You'll receive an email to consent and submit your information.
6. Onboarding and training
   2–4 weeks of paid virtual training before taking live contacts.

Teleperformance vs. Other Remote BPO Employers

Employer	Starting Pay	Equipment	Training	US-Only?
Amazon VCS	$16–$22/hr	Provided	4–6 weeks paid	Yes
TTEC	$15–$19/hr	Usually provided	2–4 weeks paid	Yes
Concentrix	$14–$17/hr	Usually provided	2–4 weeks paid	Mostly
Teleperformance	$14–$17/hr	Varies	2–4 weeks paid	Yes (WAH US)
Alorica	$14–$16/hr	Varies	2–3 weeks paid	Yes

Teleperformance's pay is comparable to Concentrix and Alorica. Where it stands out is the sheer volume of open positions — because they're the world's largest BPO, they often have more US remote openings than any other employer at a given time. If you're having trouble getting through at TTEC or Concentrix, Teleperformance is a strong alternative to apply to simultaneously.

Common Questions

Is Teleperformance a good company to work for?

Mixed reviews, consistent with other large BPOs. Positives: high volume of openings means faster hiring, paid training, stable work. Negatives: strict metric monitoring, rigid scheduling, some accounts have high call volume. For a first remote job, it's a solid starting point — most people treat BPO jobs as a 12–18 month resume builder before moving into higher-paying remote roles.

Does Teleperformance provide equipment?

It varies by program. Some Teleperformance WAH programs ship a computer to you; others are BYOD (bring your own device). The listing will always specify. Never assume — check before accepting an offer if equipment matters to you.

Can I work part-time at Teleperformance?

Part-time positions (20–30 hours/week) do appear, but most Teleperformance WAH roles are full-time. Search specifically for "part-time" on their careers site. Part-time roles typically don't qualify for benefits.

Does Teleperformance hire outside the US?

Teleperformance has offices in 88 countries, but most are in-office roles. Their US Work At Home program requires US work authorization. For international remote hiring, Sutherland has the most established global remote program.

Bottom Line

Teleperformance is the world's largest customer experience employer — which means they're almost always hiring. If you meet the internet and workspace requirements, it's worth applying alongside TTEC and Concentrix. The more applications you have out, the faster you'll land a start date.

Browse current Teleperformance and other remote openings: RemotelyYou Jobs Board — updated daily.

If you're applying to multiple BPO employers at once, our remote resume templates ($4.99) include a customer service template built for ATS systems at TTEC, Concentrix, Teleperformance, and similar employers.