Working Solutions Remote Jobs 2026: Pay, Requirements & How to Apply
Working Solutions has been placing remote contractors for over 25 years β making it one of the oldest remote work platforms in existence. Like LiveOps, you work as an independent contractor choosing your own hours. Unlike LiveOps, Working Solutions serves a broader range of program types, including financial services and healthcare, with pay reaching $30/hr on specialized programs.
If you've looked at LiveOps and want a similar model with potentially higher pay ceilings, Working Solutions is worth understanding.
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How Working Solutions Works
The model is similar to other contractor platforms:
- You apply and pass a background check
- You're matched to available programs based on skills and location
- You work scheduled or flexible hours depending on the program
- You're paid per productive hour (time actively on calls/tasks)
- You're a 1099 contractor β no benefits, no minimum hours
Working Solutions differentiates itself by having stricter quality standards than some contractor platforms β they screen more carefully, which means the program quality tends to be higher and clients are more established.
Programs and Pay in 2026
| Program Type | Pay Range | Contact Type | Experience |
|---|---|---|---|
| Retail Customer Service | $9β$14/hr | Phone + chat | None required |
| Healthcare Support | $15β$22/hr | Phone | Preferred |
| Financial Services | $18β$30/hr | Phone | Preferred |
| Technical Support | $14β$20/hr | Phone + chat | Basic tech skills |
| Travel & Hospitality | $12β$18/hr | Phone | None required |
Pay is per productive hour. Actual effective hourly rate depends on call volume β during slow periods, you may earn less if calls are sparse.
Requirements
Basic requirements
- 18 years or older
- US resident (some programs available in Canada)
- Legal authorization to work
- No prior experience required for entry-level programs
Technical requirements
- Windows PC required β Mac not accepted on most programs
- Minimum 10 Mbps internet (higher recommended)
- Wired ethernet preferred
- USB headset with noise cancellation
- Quiet, dedicated workspace with no background noise
- Some programs require a dedicated landline or VoIP line
- You provide all equipment β Working Solutions ships nothing
The Windows-only requirement is a significant difference from LiveOps (which also requires Windows) and Apple At-Home (which ships its own Mac). If you only have a MacBook, most Working Solutions programs won't work for you.
Schedule Flexibility
Working Solutions offers two types of schedule arrangements depending on the program:
- Open scheduling: You choose when to work from available time slots β true flexibility, no minimum hours
- Committed scheduling: You commit to specific shifts in advance, more structured like an employee schedule
Entry-level retail programs tend toward open scheduling. Higher-paying healthcare and financial programs often require committed scheduling, which reduces flexibility but increases income stability.
How to Apply to Working Solutions
- Check available programs
Go to workingsolutions.com/become-an-agent and browse open programs. Programs open and close based on client demand β check regularly. - Submit an application
Online application covering your background, technical setup, and work experience. Takes about 20 minutes. - Skills assessment
Working Solutions uses program-specific skills tests. Typing speed, customer service scenarios, and sometimes program-specific knowledge assessments. Pass rates vary by program. - Background check
Standard criminal background check required. Working Solutions pays for this (unlike some platforms that charge agents). - Technical assessment
Your computer and internet connection are tested to verify they meet program requirements. - Program certification
Each program has its own training and certification process before you go live. Training is unpaid on most programs β factor this in.
Working Solutions vs. Similar Contractor Platforms
| Platform | Pay Range | Mac Allowed? | Background Check Cost | Benefits |
|---|---|---|---|---|
| Working Solutions | $9β$30/hr | No (most programs) | Free | None (1099) |
| LiveOps | $12β$20/hr effective | No | $45β$65 agent-paid | None (1099) |
| ModSquad | $10β$20/hr | Yes | Free | None (1099) |
| TTEC | $15β$19/hr | Yes | Free | Yes (W-2) |
| Concentrix | $14β$17/hr | Yes | Free | Yes (W-2) |
Is Working Solutions Right for You?
Choose Working Solutions if:
- You have a Windows PC and reliable internet
- You want contractor flexibility without LiveOps' per-minute pay structure
- You have healthcare or financial services background and want to leverage it for higher pay ($18β$30/hr)
- You want a platform with 25+ years of stability and established clients
- You want schedule flexibility but more program variety than LiveOps
Choose a W-2 employer instead if:
- You need benefits (health insurance, 401k, PTO)
- You need predictable full-time income
- You only have a Mac
- You want paid training before going live
- You're outside the US
π₯οΈ Equipment You'll Need
- Windows PC (Mac not accepted) β you provide your own computer
- USB headset with noise-canceling mic (~$30β40) β required for all programs. Your laptop mic picks up every background noise; a dedicated headset is non-negotiable.
- Ethernet adapter (~$15) β most programs require a wired connection, not WiFi. If your laptop has no ethernet port, you need a USB-C or USB-A to ethernet adapter.
- 1080p webcam (~$35) β for your video interview. Laptop cameras make you look grainy; an external webcam instantly looks more professional.
- High-speed internet β 25 Mbps minimum (run a speed test before applying)
Total setup cost if buying all three items: ~$80. Worth it to land a $15β20/hr remote job.
Bottom Line
Working Solutions sits between LiveOps (per-minute phone contractor) and TTEC (W-2 employee) in the remote work landscape. The contractor model means no benefits, but the higher pay ceiling on healthcare and financial programs β up to $30/hr β makes it genuinely competitive with entry-level W-2 jobs. If you have relevant background in healthcare or finance, Working Solutions is worth prioritizing over standard BPO employers.
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