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Working Solutions Remote Jobs 2026: Pay, Requirements & How to Apply

Working Solutions Remote Jobs 2026: Pay, Requirements & How to Apply

Working Solutions has been placing remote contractors for over 25 years β€” making it one of the oldest remote work platforms in existence. Like LiveOps, you work as an independent contractor choosing your own hours. Unlike LiveOps, Working Solutions serves a broader range of program types, including financial services and healthcare, with pay reaching $30/hr on specialized programs.

If you've looked at LiveOps and want a similar model with potentially higher pay ceilings, Working Solutions is worth understanding.

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How Working Solutions Works

The model is similar to other contractor platforms:

  • You apply and pass a background check
  • You're matched to available programs based on skills and location
  • You work scheduled or flexible hours depending on the program
  • You're paid per productive hour (time actively on calls/tasks)
  • You're a 1099 contractor β€” no benefits, no minimum hours

Working Solutions differentiates itself by having stricter quality standards than some contractor platforms β€” they screen more carefully, which means the program quality tends to be higher and clients are more established.

Programs and Pay in 2026

Program Type Pay Range Contact Type Experience
Retail Customer Service $9–$14/hr Phone + chat None required
Healthcare Support $15–$22/hr Phone Preferred
Financial Services $18–$30/hr Phone Preferred
Technical Support $14–$20/hr Phone + chat Basic tech skills
Travel & Hospitality $12–$18/hr Phone None required

Pay is per productive hour. Actual effective hourly rate depends on call volume β€” during slow periods, you may earn less if calls are sparse.

Requirements

Basic requirements

  • 18 years or older
  • US resident (some programs available in Canada)
  • Legal authorization to work
  • No prior experience required for entry-level programs

Technical requirements

  • Windows PC required β€” Mac not accepted on most programs
  • Minimum 10 Mbps internet (higher recommended)
  • Wired ethernet preferred
  • USB headset with noise cancellation
  • Quiet, dedicated workspace with no background noise
  • Some programs require a dedicated landline or VoIP line
  • You provide all equipment β€” Working Solutions ships nothing

The Windows-only requirement is a significant difference from LiveOps (which also requires Windows) and Apple At-Home (which ships its own Mac). If you only have a MacBook, most Working Solutions programs won't work for you.

Schedule Flexibility

Working Solutions offers two types of schedule arrangements depending on the program:

  • Open scheduling: You choose when to work from available time slots β€” true flexibility, no minimum hours
  • Committed scheduling: You commit to specific shifts in advance, more structured like an employee schedule

Entry-level retail programs tend toward open scheduling. Higher-paying healthcare and financial programs often require committed scheduling, which reduces flexibility but increases income stability.

How to Apply to Working Solutions

  1. Check available programs
    Go to workingsolutions.com/become-an-agent and browse open programs. Programs open and close based on client demand β€” check regularly.
  2. Submit an application
    Online application covering your background, technical setup, and work experience. Takes about 20 minutes.
  3. Skills assessment
    Working Solutions uses program-specific skills tests. Typing speed, customer service scenarios, and sometimes program-specific knowledge assessments. Pass rates vary by program.
  4. Background check
    Standard criminal background check required. Working Solutions pays for this (unlike some platforms that charge agents).
  5. Technical assessment
    Your computer and internet connection are tested to verify they meet program requirements.
  6. Program certification
    Each program has its own training and certification process before you go live. Training is unpaid on most programs β€” factor this in.

Working Solutions vs. Similar Contractor Platforms

Platform Pay Range Mac Allowed? Background Check Cost Benefits
Working Solutions $9–$30/hr No (most programs) Free None (1099)
LiveOps $12–$20/hr effective No $45–$65 agent-paid None (1099)
ModSquad $10–$20/hr Yes Free None (1099)
TTEC $15–$19/hr Yes Free Yes (W-2)
Concentrix $14–$17/hr Yes Free Yes (W-2)

Is Working Solutions Right for You?

Choose Working Solutions if:

  • You have a Windows PC and reliable internet
  • You want contractor flexibility without LiveOps' per-minute pay structure
  • You have healthcare or financial services background and want to leverage it for higher pay ($18–$30/hr)
  • You want a platform with 25+ years of stability and established clients
  • You want schedule flexibility but more program variety than LiveOps

Choose a W-2 employer instead if:

  • You need benefits (health insurance, 401k, PTO)
  • You need predictable full-time income
  • You only have a Mac
  • You want paid training before going live
  • You're outside the US

πŸ–₯️ Equipment You'll Need

  • Windows PC (Mac not accepted) β€” you provide your own computer
  • USB headset with noise-canceling mic (~$30–40) β€” required for all programs. Your laptop mic picks up every background noise; a dedicated headset is non-negotiable.
  • Ethernet adapter (~$15) β€” most programs require a wired connection, not WiFi. If your laptop has no ethernet port, you need a USB-C or USB-A to ethernet adapter.
  • 1080p webcam (~$35) β€” for your video interview. Laptop cameras make you look grainy; an external webcam instantly looks more professional.
  • High-speed internet β€” 25 Mbps minimum (run a speed test before applying)

Total setup cost if buying all three items: ~$80. Worth it to land a $15–20/hr remote job.

Bottom Line

Working Solutions sits between LiveOps (per-minute phone contractor) and TTEC (W-2 employee) in the remote work landscape. The contractor model means no benefits, but the higher pay ceiling on healthcare and financial programs β€” up to $30/hr β€” makes it genuinely competitive with entry-level W-2 jobs. If you have relevant background in healthcare or finance, Working Solutions is worth prioritizing over standard BPO employers.

Browse current remote openings: RemotelyYou Jobs Board β€” updated daily, including contractor and W-2 remote roles.

Our remote resume templates ($4.99) work for both W-2 and 1099 contractor applications β€” including Working Solutions, LiveOps, and similar platforms.

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