15 Remote Customer Service Jobs Hiring for January 2026 ($14-$23/hour)

It's January 5, 2026—prime time for remote customer service hiring. Companies just got fresh Q1 budgets and need to staff up FAST. Here are 15 companies hiring customer service reps who start in January.

Why January is the BEST Month for Customer Service Jobs

Here's what most job seekers don't know:

• 📊 Q1 budget refresh: Companies have new headcount approved for the year
• 🎄 Holiday burnout: 20-30% of seasonal reps quit after Christmas, creating openings
• 📈 New year growth goals: Companies scale customer support teams in January to hit Q1 targets
• 🎓 Training classes start: Most companies run training cohorts in early January (Jan 6, 13, 20, 27)

Translation: If you apply THIS WEEK, you'll likely interview next week and start training by mid-January.

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🎯 Who Should Apply?

These customer service jobs are perfect if you:

• ✅ Have zero customer service experience (seriously, they train you)
• ✅ Like helping people solve problems
• ✅ Can type 30+ words per minute
• ✅ Have a quiet space to work from home
• ✅ Want a stable job with benefits (most offer health insurance after 90 days)
• ✅ Need flexibility (many offer part-time and various shift options)

💼 Entry-Level Customer Service Jobs (No Experience Required)

1. Amazon Virtual Customer Service Associate

Role: Customer Service Associate (Work-from-Home)
Training Starts: January 13 & 27, 2026
Pay: $16-$18/hour + benefits
Schedule: Full-time, 40 hours/week (various shifts available)
Training: 3 weeks paid training (virtual classroom)
Requirements: High school diploma, quiet workspace, Windows PC, reliable internet
Benefits: Health insurance (Day 1), 401(k), employee discounts, paid time off
Why it's great: Amazon name on your resume opens doors. Promotion opportunities to senior support or operations.
Apply: View Amazon openings →

2. Apple At-Home Advisor

Role: Technical Support Advisor
Training Starts: January 20, 2026 (fixed cohort)
Pay: $20-$23/hour
Schedule: Full-time, flexible shifts after training
Training: 6 weeks paid training (must attend live virtual classes)
Requirements: Tech-savvy, customer service mindset, Mac/iPhone knowledge helpful but not required
Benefits: Product discounts, health insurance, 401(k), tuition reimbursement
Why it's great: Highest pay on this list. Apple provides equipment (Mac, headset). Career growth to senior advisor or trainer.
Apply: Apply to Apple →

3. Concentrix

Role: Customer Service Representative (Multiple Clients)
Training Starts: January 6, 13, 20, 27 (rolling starts)
Pay: $14-$17/hour depending on client
Schedule: Full-time and part-time available
Training: 2-4 weeks paid (varies by client)
Requirements: 18+, basic computer skills, typing 25+ WPM
Benefits: Health insurance after 90 days, paid time off
Why it's great: Easiest to get hired. Fast interview process (can get offer in 1 week).
Apply: Browse Concentrix roles →

4. Sutherland

Role: Work-at-Home Customer Care Professional
Training Starts: January 6 & 20, 2026
Pay: $15/hour + performance bonuses (can reach $17-18/hour)
Schedule: Flexible shifts, some weekend availability needed
Training: 3 weeks paid virtual training
Requirements: Typing 30+ WPM, high school diploma, quiet workspace
Benefits: Performance bonuses, health insurance, 401(k)
Why it's great: Bonuses can add $200-400/month to base pay.
Apply: Apply here →

5. Conduent

Role: Remote Call Center Representative
Training Starts: January 13, 2026
Pay: $15-$20/hour depending on client
Schedule: Morning, evening, or overnight shifts available
Training: 4 weeks paid training (they provide dual monitors)
Requirements: Quiet workspace, typing 35+ WPM, computer skills
Benefits: Equipment provided, health insurance, paid training
Why it's great: They provide all equipment (monitors, headset). Great for people with zero equipment.
Apply: See openings →

6. TTEC (formerly TeleTech)

Role: Customer Service Representative
Training Starts: January 6 & 20, 2026
Pay: $14-$16/hour
Schedule: Part-time (20-30 hrs/week) and full-time available
Training: 2-3 weeks paid virtual training
Requirements: High school diploma, basic computer literacy
Benefits: Flexible schedules, health insurance (full-time only), employee assistance program
Why it's great: Part-time options perfect for parents, students, or side income.
Apply: Browse TTEC positions →

7. LiveOps

Role: Independent Call Center Agent (1099 Contractor)
Start: Start anytime after certification (takes 1-2 weeks)
Pay: $9-$18/hour depending on client and performance
Schedule: Completely flexible—choose your own hours
Training: Self-paced certification (1-2 weeks unpaid)
Requirements: Windows PC, USB headset, landline or VoIP phone, quiet workspace
Benefits: None (1099 contractor), but ultimate flexibility
Why it's great: Work whenever you want. Take calls for 2 hours or 10 hours/day—your choice.
Apply: Apply to LiveOps →

8. Alorica

Role: At-Home Customer Service Representative
Training Starts: January 13 & 27, 2026
Pay: $14-$16/hour
Schedule: Full-time, various shifts
Training: 3 weeks paid training (live virtual classes)
Requirements: Typing 25+ WPM, Windows PC or Mac, high school diploma
Benefits: Health insurance, paid time off, employee discounts
Why it's great: Hires quickly (1-2 week process). Great for beginners.
Apply: See Alorica jobs →

9. Working Solutions

Role: Independent Customer Service Agent (1099 Contractor)
Start: Rolling starts after certification
Pay: $12-$20/hour depending on client
Schedule: Flexible, but must commit to minimum hours per week
Training: Self-paced certification (2-4 weeks unpaid)
Requirements: Dual monitors, USB headset, quiet workspace, typing 40+ WPM
Benefits: None (1099), but you choose clients and hours
Why it's great: Higher pay than LiveOps. More professional clients (insurance, healthcare).
Apply: Apply here →

10. Kelly Services

Role: Remote Customer Service Representative
Training Starts: January 6, 2026
Pay: $15-$17/hour
Schedule: Full-time, M-F daytime shifts
Training: 2 weeks paid virtual training
Requirements: Customer service experience preferred (but not required), typing 30+ WPM
Benefits: Health insurance, 401(k), paid time off
Why it's great: Daytime shifts only (no nights/weekends). Perfect for people who want work-life balance.
Apply: Browse Kelly openings →

💡 Customer Service Jobs with Higher Pay ($18-$23/hour)

These require a bit more experience or technical knowledge, but still hire people transitioning from other industries:

11. GitHub Support (Technical)

Role: Support Engineer
Start: Late January 2026
Pay: $22-$23/hour (contract-to-hire)
Schedule: Full-time, rotating shifts
Requirements: Basic coding knowledge (HTML, CSS), GitHub experience helpful, strong technical troubleshooting
Why it's great: Can convert to full-time employee ($60K+ salary) after 6 months.
Apply: Apply to GitHub →

12. Shopify Support Advisor

Role: Customer Support Advisor
Start: January 20, 2026
Pay: $20-$22/hour
Schedule: Full-time, 40 hours/week
Requirements: E-commerce knowledge helpful, customer service mindset, problem-solving skills
Why it's great: Work with entrepreneurs building online stores. Learn e-commerce inside-out.
Apply: See Shopify roles →

13. Square Customer Success Specialist

Role: Customer Success Specialist
Start: January 13, 2026
Pay: $19-$21/hour
Schedule: Full-time, flexible after training
Requirements: Payment processing knowledge helpful, customer service experience
Why it's great: Learn fintech industry. Career path to account manager ($55K+).
Apply: Apply here →

14. ModSquad Community Moderator

Role: Community Moderator & Customer Support
Start: Rolling starts (apply now for January)
Pay: $18-$20/hour
Schedule: Part-time (15-30 hrs/week) and full-time available
Requirements: Social media savvy, customer service skills, writing ability
Why it's great: Work with cool brands (gaming, tech, lifestyle). Fun, modern environment.
Apply: Browse ModSquad roles →

15. Zendesk Support Specialist

Role: Customer Support Specialist
Start: Late January 2026
Pay: $20-$22/hour
Schedule: Full-time, various shifts
Requirements: Tech-savvy, customer service experience, familiarity with help desk software
Why it's great: Learn Zendesk platform (valuable skill for other jobs). SaaS industry experience.
Apply: Apply to Zendesk →

📋 How to Actually Get Hired (Not Just Apply)

Most people just click "Apply" and wait. Here's how to stand out:

1. Apply within 24 hours of the job posting

Companies review applications in batches. The first 50-100 applicants get looked at closely. After that, you're competing with hundreds.

Action: Check the job board daily. Apply the same day you see a new customer service posting.

2. Tailor your resume to customer service

Don't submit a generic resume. Highlight:

• ✅ Communication skills (even if from retail, food service, or volunteering)
• ✅ Problem-solving examples
• ✅ Typing speed if above 40 WPM
• ✅ Any experience with customers, clients, or helping people

Don't have a customer service resume? Use the Customer Service Resume Template ($4.99) with pre-written bullets you can customize in 10 minutes.

3. Ace the phone screen (15-30 minutes)

First interview is usually a quick phone call to assess:

• 📞 Can you communicate clearly?
• 🎧 Do you have a quiet workspace?
• 🖥️ Do you meet technical requirements?
• 📅 Are you available for the training dates?

Winning script: "I'm excited about this opportunity because I love helping people solve problems. I have a quiet home office with high-speed internet and all the required equipment. I'm available for the January 13 training start date and can commit to the full schedule."

4. Prepare for the role-play interview

Most customer service jobs include a role-play scenario in the second interview:

• 🎭 Scenario: "A customer is upset their order didn't arrive. How do you handle this?"
• ✅ Winning approach: Acknowledge emotion → Ask clarifying questions → Offer solution → Confirm satisfaction

Example response: "I'm really sorry to hear your order didn't arrive on time. I understand how frustrating that must be. Let me look up your order number real quick... Okay, I see it was scheduled for yesterday. I'm going to check the tracking and either expedite a replacement or process a full refund today. Which would you prefer?"

🚀 Your 7-Day Action Plan

Day	Task	Time
Monday	Update resume, prepare workspace	2 hours
Tuesday	Apply to 5-7 companies from this list	3 hours
Wednesday	Apply to remaining companies, practice typing	2 hours
Thursday	Prepare for phone screens, test equipment	1 hour
Friday	Follow up on applications, practice role-play	1 hour
Sat-Sun	Rest & wait for interview invites (they'll come!)	-

💰 What You'll Actually Make (Real Numbers)

Let's do the math on entry-level customer service pay:

But wait—there's more:

• 💰 Performance bonuses: +$200-400/month = +$2,400-4,800/year
• 📈 Promotion to senior rep after 1 year: $18-20/hour = $37,440-41,600/year
• 🎯 Overtime during busy seasons: +$100-300/week extra
• 🏥 Health insurance value: $6,000-8,000/year (saves you from paying out of pocket)

Realistic first-year total value: $35,000-45,000 (including benefits)

❓ Common Questions

Q: Can I work customer service part-time while keeping my current job?

A: Yes! TTEC, Concentrix, and LiveOps all offer part-time schedules (20-30 hours/week). Many people do customer service evenings/weekends while working another job. Just make sure you can commit to the training schedule (usually requires full-time availability for 2-4 weeks).

Q: Do I need a college degree?

A: No. 14 out of 15 companies on this list only require a high school diploma or GED. The only exception is GitHub (they prefer some technical background, but degree not required).

Q: What if I have a thick accent or English isn't my first language?

A: As long as you can communicate clearly and be understood, you'll be fine. Many companies specifically hire multilingual reps (Spanish/English bilingual can earn +$1-2/hour more). If you're worried, practice speaking clearly during your phone screen.

Q: Can I do this with kids at home?

A: Depends. You need a quiet workspace where you won't be interrupted during your shift. Most companies require you have childcare during work hours (no kids crying in the background). Some parents work evening/overnight shifts when their partner can watch kids.

Q: Is this a real career or just a stepping stone?

A: Both! Some people make customer service a 10+ year career, moving up to team lead ($45K), supervisor ($55K), or manager ($65K+). Others use it as a 1-2 year entry point to remote work, then transition to account management, operations, or sales.

🎯 Next Steps

You've got the list. Here's what to do RIGHT NOW:

1. Pick 5-7 companies from this list that match your availability and pay requirements
2. Update your resume (or grab the Customer Service Resume Template for $4.99)
3. Apply TODAY before training classes fill up
4. Check your email obsessively for the next 48 hours (interview invites come fast)
5. Prepare your workspace (test internet speed, set up quiet area, gather equipment)

January 2026 is THE month to land a remote customer service job. Companies are hiring NOW.

Don't wait until next week. Training classes fill up by mid-January. Apply this week.